OneAnswerAI - Support

Frequently Asked Questions

How does OneAnswerAI work?

OneAnswerAI sends your question to multiple leading third-party AI providers simultaneously. It then returns the best answer using one of two modes: Picking (selects the best single answer) or Meta-Fusion (synthesizes all responses into one comprehensive answer).

What AI providers are used?

OneAnswerAI uses several leading third-party AI providers, including OpenAI, Anthropic, Google, DeepSeek, and NVIDIA. The specific providers used may vary based on your subscription tier. These are among the most advanced AI models available.

Is my data stored?

Your conversation history is stored on your device and, if you create an account, synced to our servers so you can access it across devices. Queries are sent to AI providers for processing but are not permanently saved on our servers. If you create an account we store your email, an optional display name, and authentication credentials; using the app anonymously stores none of these. The free tier shows ads served by Google AdMob, which uses your device's advertising identifier (IDFA on iOS, with the App Tracking Transparency prompt) to deliver and measure ads; paid subscribers do not see ads. We do not collect precise location data. See our Privacy Policy for full details.

How do I cancel my subscription?

Go to iOS Settings > [Your Name] > Subscriptions > OneAnswerAI > Cancel Subscription. Your subscription will remain active until the end of the current billing period.

How do I restore purchases?

Open OneAnswerAI > Settings > Restore Purchases. This will restore any active subscriptions or unused query packs associated with your Apple ID.

What languages are supported?

OneAnswerAI is available in 7 languages: English, Italian, Spanish, Arabic, Chinese (Simplified), German, and French. The AI can respond in any language you write in.

Can I analyze PDF documents and images?

Yes! Subscribers can send PDF documents and images for AI analysis. Media files are processed temporarily and are not stored on our servers.

I found a bug or have a suggestion

We'd love to hear from you! Please contact us at the email address below with a description of the issue or your suggestion.

Support the Developer

If you enjoy OneAnswerAI and want to support its development, you can buy me a coffee:

☕ Buy Me a Coffee

Contact Us

For support, bug reports, or feedback:

oneanswerai@icloud.com

See also our Privacy Policy and Terms of Service.